The platform fee is a low flat monthly charge to cover support and technical updates on the platform. All paid accounts include phone and email support and this fee defrays that cost.
What's a refresh?A refresh is any update on an existing connection. If you choose the "1 Refresh Per Month" option then you will be charged the Tracker rate per refresh based on the number of refreshes we run. For example, if you have 5,000 connections and we refresh each one once per month, then your monthly Tracker cost will be 5,000 x $0.05 = $250. If we refreshed them all twice per month then the cost will be $500.
What does the Harvester cost?If you use TrackJobChanges to build a pool of connection to track, the initial pool creation cost is a flat $0.02 per connection. If you keep them in your account, they will get refreshed and charged at the Tracker rate.
How often will I be charged?The platform fee is charged immediately and the Tracker and Harvester fees are charged at the end of your billing cycle. We will invoice you for both the next month's platform fee and the previous month's Tracker and Harvester fees in one combined invoice.
TrackJobChanges charges on a metered usage basis, not by the seat. You'll always have unlimited seats and all the data we can find to make TrackJobChanges your secret sales weapon. Pricing decreases with usage as described in the table above.
How quickly will you know of a job change?We'll detect and alert you of job changes within a few weeks of the change. That's just enough time to let your old customers settle in at their new jobs!
We'll get their new work email address for you, as well as their LinkedIn profile, so you can contact them by email or InMail.
How does TrackJobChanges work?When you upload your customers to TrackJobChanges, we start by building out job histories for each of them. Then we'll regularly update their profiles with new job information as soon as we detect it.